As a global plastic injection mold-making company, HJ will provide an Efficient and Effective Customer Complaint & Claim Process for our after sales service. 

★Providing speed of response, quality advice, and efficient service for Technical issues and Concerns.

★Providing a fair and realistic settlement of valid claims in accordance with the policy terms and conditions.

★In the event of a functional failure or damage to a received mold, the Customer shall have the responsibility to report the issue to HJ, immediately upon occurrence. Please note without HJ’s consent, unauthorized treatment will ultimately affect the guarantee of tool life and the amount of claim. 

Contact Information:

Phone: +86-755-2727 3221

E-Mail: sales@hjmould.com.cn

If there are quality problems when the mold goes to the customer's side, how will your company